Maitri Massage Studio ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller Maitri Massage Studio maitri@maitri-massagestudio.com 085 776 6751
2. Personal Data We Collect We may collect the following types of personal data:
   • Identity Data: Full name, date of birth, and gender.
   • Contact Data: Address, email address, and phone number.
   • Health Data: Information you provide regarding your health to ensure the safety and effectiveness of our treatments.
   • Transaction Data: Payment details and history of purchases.
   • Technical Data: IP address, browser type, and other details from your use of our website.
3. How We Use Your Data We use your data for the following purposes:
   • To provide massage and related services.
   • To maintain records of your treatments.
   • To communicate with you about appointments and promotions (if you have consented).
   • To comply with legal and regulatory requirements.
4. Legal Basis for Processing We process your personal data based on one or more of the following legal grounds:
   • Your explicit consent, particularly for health data.
   • To fulfill a contract with you (e.g., booking appointments).
   • To comply with our legal obligations.
   • Our legitimate interests, such as improving our services.
5. Sharing Your Data We do not sell or share your data with third parties for marketing purposes. However, we may share your data:
   • With service providers (e.g., booking platforms or payment processors).
   • When required by law or to protect our rights.
6. Data Retention We retain your data only for as long as necessary for the purposes outlined above or as required by law.
   • Health and treatment records: Retained for 5 years.
   • Transaction data: Retained for 6 years in compliance with tax laws.
7. Your Rights Under the GDPR, you have the following rights:
   • The right to access your personal data.
   • The right to correct or update your data.
   • The right to request the deletion of your data ("right to be forgotten").
   • The right to restrict or object to processing.
   • The right to data portability.
   • The right to lodge a complaint with a supervisory authority.
   To exercise your rights, contact us at info@maitri-massagestudio.com.
8. Data Security We take appropriate measures to protect your data from unauthorized access, disclosure, or misuse. These include secure storage systems, encryption, and regular data audits.
9. Cookies and Website Use (if applicable) If our website uses cookies, we will provide a detailed Cookie Policy outlining their use and your choices.
10. Updates to This Policy We may update this Privacy Policy from time to time. The latest version will always be available at www.maitri-massagestudio.com.
11. Contact Us For any questions or concerns about this Privacy Policy or how we handle your data, please contact us: Email: maitri@maitri-massagestudio.com Phone: 085 776 6751